1. About this policy
This Privacy Policy explains how Oskar Oskarsson collects, uses, stores and discloses personal information when you visit this website, join an email list, request training, purchase a product or service, or otherwise interact with us.
Where applicable, personal information is handled in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
2. Information we may collect
Depending on how you interact with the website, we may collect information including:
- Your name.
- Your email address.
- Your contact details.
- Information you provide through registration forms, questionnaires or booking forms.
- Information you provide when purchasing a product or service.
- Information you provide before or during a Second Engine Audit or other service.
- Information about your use of the website, such as pages viewed, device information, browser information and general location information.
- Email engagement information, including whether an email was opened or a link was selected.
Payment information may be processed by a third party payment provider. We do not intentionally store complete payment card details ourselves.
3. How we collect information
We may collect personal information when you:
- Register for emails.
- Request access to free training.
- Purchase a product or service.
- Book a consultation or Second Engine Audit.
- Complete a questionnaire.
- Contact us directly.
- Interact with our emails.
- Use this website.
We may also receive limited information from service providers that help us operate the website and business.
4. Why we collect personal information
We may use personal information to:
- Provide requested training, information, products or services.
- Manage bookings and customer enquiries.
- Deliver the Second Engine Audit and related materials.
- Send information you have requested.
- Send marketing emails where we have permission to do so.
- Improve our website, content and services.
- Understand which content and offers are useful to our audience.
- Process payments.
- Maintain business and administrative records.
- Meet legal and regulatory obligations.
- Protect the website and business from misuse or fraud.
5. Email marketing
If you provide consent to receive emails from us, we may send you information about what Oskar is building, educational content, free resources, products, services and relevant recommendations.
Our email marketing is currently managed using AWeber.
You can unsubscribe at any time using the unsubscribe link contained in our marketing emails.
Australian marketing laws generally require consent, sender identification and a functioning unsubscribe method. We aim to comply with those requirements.
Unsubscribing from marketing emails does not necessarily prevent us from sending essential transactional messages relating to something you have purchased or booked.
6. Affiliate marketing
Some content on this website may contain affiliate referrals.
If you follow an affiliate link and later purchase an eligible product or service, Oskar may receive a commission.
Where this occurs, information relating to the referral or transaction may be provided by the relevant affiliate platform or merchant.
We do not control the privacy practices of third party websites, programs or merchants.
You should review their privacy policies before providing personal information.
7. Service providers
We may use third party providers to help operate the website and business.
These may include providers for:
- Website hosting.
- Email marketing, including AWeber.
- Payment processing.
- Booking and calendar management.
- Video conferencing.
- Website analytics.
- Forms and questionnaires.
- Cloud storage.
- Business administration.
These providers may process personal information on our behalf or according to their own privacy policies.
Some providers may store or process information outside Australia.
8. Overseas disclosure
Some technology providers used by this website may operate servers or businesses outside Australia.
As a result, personal information may be processed or stored in countries other than Australia.
Where reasonably possible, we use reputable service providers and take reasonable steps to protect personal information.
9. Cookies and analytics
This website may use cookies and similar technologies to understand website activity, improve performance and support marketing.
Cookies may collect information such as your browser, device, pages visited and general interaction with the website.
You can control cookies using your browser settings.
Disabling cookies may affect some website functionality.
10. Payment information
If you purchase a product or service, payment information may be collected and processed by an external payment provider.
The payment provider will handle payment information according to its own privacy policy and security practices.
We may receive information confirming the transaction, such as your name, email address, amount paid and transaction status.
11. Second Engine Audit information
If you purchase a Second Engine Audit, you may provide information about your career, skills, objectives, time availability, business interests or other circumstances.
This information is used to prepare for and provide the service.
Please do not provide highly sensitive personal, financial or health information unless it is genuinely necessary.
Audit sessions will not be recorded without informing you and obtaining appropriate consent.
12. How we protect information
We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
No website, email platform or online storage system can guarantee complete security.
13. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, accounting, legal and regulatory requirements.
Information may then be deleted, anonymised or securely archived where appropriate.
14. Access and correction
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate.
We may need to verify your identity before responding.
15. Complaints
If you have a concern about how your personal information has been handled, please contact us first so we can investigate.
Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner.
16. Links to other websites
This website may link to third party websites, including training providers, social media platforms and affiliate partners.
We are not responsible for the privacy practices, security or content of websites we do not control.
17. Changes to this policy
This Privacy Policy may be updated from time to time as the website, business, technology providers or legal requirements change.
The current version will be published on this website with the effective date shown above.
18. Contact
For privacy enquiries, access requests or complaints, contact: